Frequently Asked Questions

Our studio (atelier and office spaces) is not open to public and we receive our professional partners there on appointment only. However we have also opened a boutique & gallery in a part of it as a showroom and concept store with a wide range of our creations, open to everyone.

Yes, we have opened a boutique & gallery for our customers and visitors in the premises of our Studio with a large range of our creations. It is located in Berlin Wedding, not far from the center and easy to reach with public transportation.

Our studio is still at an early stage of development and at this time, as a rule, we are not working with new artists (we have a lot of ongoing projects to finish before). However, if you think that your work corresponds to the spirit of the studio, do not hesitate to contact us, we will try to see together if we can find a way to collaborate.

Normally not. As we have already a lot of ongoing projects we don't really have so much time for extra work like creating artworks on commission. But, once again, and because we (almost) never say never, if you have a very interesting and inspiring project that fits with the spirit of our studio, feel free to share with us your idea and your vision about it. We will see together if it can lead to a collaboration.

Occasionally our artists create artwork and designs for specific requests, such as posters for events, but especially for tattoo projects. Do not hesitate to contact us, we will put you in touch.

Some of our creations may be confusing sometimes, especially the digitally made ones, but we are absolutely NOT USING any of those tools providing a technology like AI in our work.

We aim to keep this pleasure and this freedom to create with the result that ultimately corresponds to what we imagined. Even if it takes much more time of course.

If not hand drawn, our artworks are made with the help of digital paint, vector design and 3D softwares, open source as much as possible, such as Krita, Inkscape or Blender 3D to name the main ones.

We are currently working on a business offer and partnership for resellers. All the informations will be available in the Wholesale and Partnership Section section when ready.

The artworks and products are exclusively designed by ourselves at the Studio Akzynth in Berlin. Textile products (T-Shirts, bags…) and some hand printed posters are also screen printed at the studio. Our digitally printed articles (as posters, prints on canvas, aluminum or acrylic glass…) are produced by some reliable partners here in Germany and in the E.U.

We attach the greatest importance to ensuring that our creations, in all stages of their production, respect the environment and work to protect it. Whether it is the manufactured products, raw materials, printing and packaging that we order from our suppliers and partners, or during the operations that we carry out ourselves in our Studio (screen printing, production and finishing, cleaning, etc.).

All our textile products (T-Shirts, Hoodies, Bags...) are Oeko-Tex® certified, and we always ensure that all the products from our suppliers have been manufactured under fair conditions.

We try to produce or order again missing products as soon as possible. Some of them have to be produced in large series and sometimes we have to wait to sell all the sizes or variations to launch a new production. Some other products or designs are discontinued and should be replaced by a new and better version (from our point of view).

We print only our own creations, imagined and designed exclusively by the artists of the studio. Our T-Shirts (and other textile products) are screen printed by hand, in rather large quantities. This technique is not suitable for a single print or for a few pieces anyway.

Yes, our prints on canvases can be purchased as canvas only or stretched by ourselves (for an additional fee). Currently stretched canvases on stretcher bars are available only in our Berlin store and sometimes at the markets and events but cannot be purchased online yet.

Even if our studio is based in Berlin, an important part of the visitors of our website are coming from outside Germany and don't speak German. So we decided, at first, to publish our content exclusively in English, because it is a global language which is easier to understand (and to translate for most of the online translation services). A multilingual version of our site would require a lot of time to propose an accurately translated content, especially with the products offered in the online store, and therefore much more time to keep it up to date.

We plan in the future to offer all the content of our website in the different languages of our visitors. But it will need a lot of work and so a certain time to be accomplished.

Usually products in stock are shipped within 2 business days. If products are no longer available when the order is confirmed (limited stocks, high demand…), we will manage to supply them again as soon as possible, with shipping within 10 or 15 days maximum. If we are unable to supply the missing item within these times, we will naturally offer a replacement or a refund.

It depends on the destination, the carrier, the mode of transport, as well as other factors. In general it takes 2 or 3 business days for Europe and up to 3 weeks for the most distant destinations. However, we always try to provide a tracking number in order to track the shipment.

Of course, you can cancel your order at any time before it is shipped, please contact us as soon as possible. If the order has already been shipped, please check our Return Policy for more informations.

Sure, check out our Return Section to get the way.

You can return a product or your entire order according to our Terms & Conditions. To do so please have a look to our Return Section.

In most cases we ship the orders by carrier with tracking number. If your order has not been delivered within a reasonable time or the tracking number (if applicable) does not provide relevant information on the status of the package, do not hesitate to contact us.

You can also find important informations in the shipping section of our Terms & Conditions.

Whenever possible we try to ship the orders by carrier with tracking number. It is generally sent with the shipping confirmation email.

Unfortunately we currently ship only to the following countries :

Albania, Andorra, Argentina, Australia, Austria, Belgium, Bosnia and Herzegovina, Brazil, Bulgaria, Canada, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana, French Polynesia, Germany, Greece, Guadeloupe, Hong Kong, Hungary, Ireland, Italy, Japan, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Martinique, Mexico, Monaco, Montenegro, Netherlands, New Zealand, North Macedonia, Norway, Poland, Portugal, Romania, Russia, Saint Barthélemy, Saint Martin (Dutch part), Saint Martin (French part), Saint Pierre and Miquelon, San Marino, Serbia, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Turkey, United Kingdom (UK) & United States (US)

We will try to increase the number of available countries in a near future. Don't hesitate to contact us and let us know from which country you would like to purchase our products. That could help us to think about a solution for the future.

We developed this website and online shop internally. That's the reason it took some time to have it online. We are managing it as well. If you have some observations or suggestions about it, we would be really happy to hear from you.